Class Policies

General: Arrive 10 minutes early for the first class to allow your child to acclimate to the environment and to take care of paperwork, if any. Dress comfortably as we will be moving to music. Always keep a watchful eye on your child to keep him safe.

Participation: Don’t worry if your child does not want to participate actively. Both of you are still benefiting from the musical environment. If your child is disruptive during class, you may choose to take your child outside the classroom.

Illness: If your child is sick, please refrain from attending class. Please refer to Make-up Class for instructions.

Make-up Class: If a class is missed due to illness or travel out-of-town, students can make-up a class on other days that the class is being offered. One make-up class is allowed for each registered block of classes.  For the Winter and Spring semester 2015, there will be 7 classes in one block. Kindly note a make-up class may be based on a different theme than the one you registered for. No refunds will be given. Please notify the instructor via email. There are no make-up classes for Summer classes.

Drop-ins: Drop-ins are allowed at $12 per class per child only if space is available. Please email HeartStringsMandarin@gmail.com for availability. Drop-ins for summer classes are $18 per class per child if space is available.

Payment: A block of 7 classes cost $70. A $12 deposit is required to secure a spot. You may choose to pay in full ($70) or pay the remaining balance ($58) at the beginning of the first class. No refunds will be given after the first class as classes will only take place upon a minimum number of registered participants. Should a block of classes not take place due to under-enrollment, your payment will be refunded. Completed and signed registration and liability waiver forms must be received, along with your check, before the first class. Please make your check payable to “Heart Strings Mandarin” and mail to 116 Dixie Dr, Chapel Hill, NC27514. Returned checks will incur a $25 fee. For summer classes, refer to Register page for payment/refund information.

Privacy: We promise to respect your privacy. We do not share, sell, rent, loan, or transfer any personal information regarding your participation to any third parties. Our mailing list is used solely for notifying you of our classes and information related to our business. You may unsubscribe from our mailing list at any time.